🇬🇧 English — Cookie Policy

Cookie Policy

This Cookie Policy explains how BookMe.Beauty ("BookMe.Beauty", "we", "us", or "our") uses cookies and similar technologies when you use our website, web dashboard, and mobile apps (together, the "Services"). It explains what these technologies are, why we use them, and the choices available to you.

1. What are cookies and similar technologies?

Cookies are small text files placed on your device when you visit a website, allowing it to recognize your device and remember information about your visit. In our mobile apps we use similar technologies such as local storage, SDK identifiers, and device identifiers. In this policy we refer to all of these as "cookies".

Cookies may be session (deleted when you close the app/browser) or persistent (kept until they expire or you delete them), and first-party (set by us) or third-party (set by our service providers).

2. How we use cookies

Category	Purpose	Can you disable it?
Strictly necessary	Sign you in, keep your session secure, prevent fraud, and remember essential settings. The Services cannot work properly without these.	No
Functional / preferences	Remember choices such as language and display settings.	Yes
Performance / analytics	Help us detect crashes and errors so we can improve stability and performance.	Yes

We do not use advertising or cross-site tracking cookies, and we do not sell your personal information.

3. Third-party services

Some cookies and identifiers are set by trusted providers that power core features:

• Stripe — secure payment processing and fraud prevention.
• Firebase / Google (Crashlytics, Cloud Messaging) — crash reporting and push notifications.
• Stream Chat — in-app messaging.
• Daily.co — in-app video consultations.

These providers process data under their own privacy and cookie policies; please review them for details.

4. How long do cookies last?

Session cookies expire when you close the app or browser. Persistent cookies and identifiers remain for a defined period (typically up to 12 months) or until you delete them or reset your device identifiers.

5. Managing your choices

• Browser (website / dashboard): Most browsers let you block or delete cookies in their settings. Blocking strictly necessary cookies may stop parts of the Services from working.
• Mobile apps: You can reset or limit device identifiers in your device settings (iOS: Settings › Privacy; Android: Settings › Privacy › Ads) and manage notification permissions in the app or device settings.

6. Changes to this policy

We may update this Cookie Policy from time to time. We will post the updated version here and revise the "Last updated" date above.

7. Contact us

If you have questions about this Cookie Policy, contact us at [privacy@bookme.beauty].